Alarm Maintenance & Upgrades

Please text the word “maintenance” to 086 8133167 and we will reply. Please do not complete our call back form regarding maintenance queries.

Securigard offer maintenance on the following systems: Visonics, HKC, Honeywell, Pyronix, Aritech and more.

Most wired alarm systems require maintenance every few years. The most common faults are battery faults, false alarms, faulty external sirens. Common faults on wireless systems include low batteries and the occasional faulty device which may lead to false alarms.

Wireless Alarm Maintenance:

Battery replacement and testing is generally what is carried during a wirefree alarm maintenance visit. Batteries will last varying lengths depending on your chosen system.  Securigard can replace batteries and service all Visonics systems. Please text the word maintenance to 086 8133167.

 

Wired Alarm Maintenance:

Wired systems are really a sum of their parts. They are made up of a control panel, keypad, panel backup battery, window/door contacts , shock sensors and an external siren. The most common fault relating to wired alarms are false alarms fro shock sensors or low battery issues.

Wired Alarm Low Panel Battery:

The panel battery of a wired system such as Aritech, HKC etc lasts approximately three years. Some installers tell you it lasts longer but they are incorrect. The proof of this is as follows. During the next power failure go to the nearest new housing estate in your area. If the homes and alarm systems are only two or three years old all will appear normal. If the homes are four or more years old most of the alarms in the development will be activating and they will NOT stop by themselves after the normal twenty minute period. This simply means that the batteries are not doing what they are supposed to do and this may lead to both a security issue and a disturbance issue.

Alarm system backup batteries are present for two reasons. Firstly to maintain normal operation of the system during a power outage. For this reason it is extremely important that the backup battery is replaced at least every three years. The backup battery covers two scenarios. Firstly there may be a burglary during a power failure. Secondly the backup battery prevents the system defaulting during a power outage. Normally during a power failure the backup battery takes over and there is no affect on the system. If the system backup battery is too low the system will go completely dead during the power failure. The major problem now is not that there may be a burglary but the issue is what occurs when power is restored.

When power is restored after the system is completely dead the system goes into full alarm. The difference between this type of full alarm and a normal one is that normally the system will stop ringing after a prescribed period of time – normally twenty minutes or less. In the instance where the system goes into full alarm after power restore the system will in fact ring indefinitely causing a major disturbance. When you hear alarms ringing indefinitely it can be due to a faulty sensor but equally it may be due to the homeowner not employing someone to replace the panel backup battery.

 

Faulty Shock Sensors:

Shock sensors are supposed to detect vibration on the window frame. They are a very precise product and can become faulty after a period. Firstly let us add that we are not a fan of shock sensors as they actually do not detect entry in most instances. They do not detect the breaking of tempered glass which is present in ALL patio doors and full length windows. When set to their highest level shock sensors do not detect entry.

After a couple of years false alarms generally start to occur. Homeowners then call their alarm provider who comes out and generally reduces the sensitivity so as to prevent false alarms. This reduction in sensitivity now makes a useless product even more useless. Generally installers reduce sensitivity several times over the years to a point where shock sensor sensitivity is sometimes set at zero. The homeowner is none the wiser and frankly it makes little difference as even at their most sensitive level, shock sensors do not detect entry.

Eventually the contact part of the sensor may go and the homeowner may now be advised to replace the device. Security providers generally charge a call out charge in this instance plus approximately €20 per device.

It is our opinion that replacing old outdated devices such as shock sensors is a complete waste of money.

 

Alarm Bellbox Replacement:

The biggest selling bellbox in the world is a Honeywell AG6 and it’s manufacturer recommends that the whole bellbox is replaced every five years. There is a backup battery in a bell box and this battery cannot be replaced so it is best practice to replace the entire bellbox every five years.

Now this brings us on to the difference between best practice and actual practice. I do not think any bellbox in Ireland is replaced every five years as alarm repairers are generally too lazy to take a ladder out of their van and climb up to replace said item. Instead they charge consumers for reducing the sensitivity of sensors during their visit. Why is a bellbox battery important and why is it vital that it is replaced every five years or even more often? During a burglary intruders generally pull down the alarm panel and dump it into water or simply smash it. If the external bellbox is several years old the external bell will no doubt not ring. If it is newish the external bellbox will activate as soon as the system is destroyed and it will not stop ringing for at least twenty five minutes. This means that unless the intruder brings a ladder the external siren will ring if they smash the system. On the other hand if the bellbox is old the system will not ring outside once the panel is destroyed as the backup battery will be dead and will not have recharged.

 

Maintenance Advise:

Securigard recommend that your chosen system is serviced by one of our engineers every two to three years irrespective of whether you have a fault or not. This is to ensure batteries are replaced and also to carry out important upgrades.

We would furthermore advise customers to read their insurance policy document and to service their system according to the rules laid out in their insurance policy document. If your insurer requires your system to be serviced every day (unlikely) then it is the customers responsibility that the system is serviced as stipulated.

Alarm Maintenance Alarm Repairs Alarm Upgrades